Business Development & Account Management

Having a deep understanding of the competitive nature of our industry along with a long and succesful track record cultivating & maintaining relationships we have put together a proven, low risk and effective model supporting development efforts of small niche CROs and clinical research facilities.

 

Business Development

We propose and execute highly tailored solutions to tackle critical tasks related to business development:

- Establishment & implementation of a business plan inclusive of periodic adjustments

- Direct/indirect business development activities

- Account management before/after project award

- Contract negotiations/invoicing schedule

- Supporting feasibility process and proposal development

- Client advocacy & relationship management.

Account Management

Account management is directly correlated to the quality and the longevity of the relationship with a Client. In this role and as an integral part of Your team, we take the role of primary point of contact, and in support of BD efforts, develop a trusted advisor relationship with the Client.

- Overseeing thorough review of CTAs and MSAs

- Making sure invoicing milestones are closely aligned with study activities

- Ensuring that the gap between activity completion and invoicing is minimal

- Proactively identify problems and solutions

- Engage in meaningful discussions with Clients aimed at assessing new possibilities of collaboration and projecting viability of relationship

- Follow up on active invoices when needed and communicate progress internally

- Keep a close eye on study timelines + effect on overall study schedule

Client Relationship & Advocacy

To ensure revenue stability in the context of a highly competitive industry it is critical to develop a key Client list along with a case by case plan to maintain and grow the relationship.

- Focus on Client¡¯s current scope of activities and required services

¡¤ Defining TA focus, upcoming development milestones, financial position/updates
¡¤ Sharing case studies, PRs and success stories of interest

- Strategically update the Client about capabilities and growth

- Set bi-yearly meetings to discuss the state of the relationship, its evolution and forthcoming needs

- Update the Client regarding operations and important new hires